Siebel Fundamentals Rel 15.5

Аннотация:

Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI

Слушатели изучат:

• Create, modify, delete, and search for records
• Work with common Siebel business entities
• Use basic functionality of Siebel Sales and Siebel Call Center
• Navigate Siebel applications
• Describe other cross-application features
• Describe best practices for a Siebel implementation

Цели курсы:

• Describe Siebel Customer Relationship Management (CRM) applications
• Navigate the Siebel application user interface (UI)
• Work with common Siebel business entities
• User basic functionality of Siebel Sales and Siebel Call Center
• Describe common cross-application features
• Describe recommended implementation practices

Программа курса:

• Using Siebel CRM 
• Common Siebel Business Entities
• Siebel Application Features
• Other Siebel Features
• Recommended Implementation Practices