SF_15.5
Siebel Fundamentals Rel 15.5
Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI
120 000 ₽
Длительность
2 дня (16ч в неделю)
Доступ к курсу
Навсегда в личном кабинете
Документы
Удостоверение о повышении квалификации
Цели курса:
Describe Siebel Customer Relationship Management (CRM) applications
Navigate the Siebel application user interface (UI)
Work with common Siebel business entities
User basic functionality of Siebel Sales and Siebel Call Center
Describe common cross-application features
Describe recommended implementation practices
Navigate the Siebel application user interface (UI)
Work with common Siebel business entities
User basic functionality of Siebel Sales and Siebel Call Center
Describe common cross-application features
Describe recommended implementation practices
- Create, modify, delete, and search for records
- Work with common Siebel business entities
- Use basic functionality of Siebel Sales and Siebel Call Center
- Navigate Siebel applications
- Describe other cross-application features
- Describe best practices for a Siebel implementation
Программа курса
5 модулей
Using Siebel CRM
Common Siebel Business Entities
Siebel Application Features
Other Siebel Features
Recommended Implementation Practices
Отзывы учеников
Как проходит обучение на платформе ФОРС
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